Most orders ship within 24-72 business hours. Except for Google orders for security reasons we only ship to the Billing Address. Due to volume of orders we can not guarantee an order will be cancelled before it is shipped. We can not guarantee special shipping instructions. Each order includes a $3 handling fee. We do not ship P.O. Box. Discount Freight for orders with subtotal greater than $850 may be subject to change, please contact
firstname.lastname@example.org to verify shipping price. Local pickup is not available. We ship US only.
We charge sales tax to Missouri, Massachusetts, Tennessee and California residents only.
If an item is
New, Factory Sealed and has a Manufacturer's Warranty, you must go through the manufacturer
for any problems or returns that has exceeded or does not meet Sandecell Warranty Information quidelines. No exceptions. Products can not be returned for
reasons other than defectiveness. Due to volume of orders we can not guarantee an order will be cancelled before it is shipped. All cancellations are subjected to a 20% restocking
fee. Buyer is responsible for ALL shipping charges of returned units. Shipping charges
are NON-REFUNDABLE. Items that are sold are guaranteed against DOA (Dead-on-Arrival).
If an item arrives and malfunctions, then it is the buyer's responsibility to contact
us by e-mail within 48 hours of receiving the product. Otherwise, the DOA
guarantee expires. All returns require a RMA number and return instructions. Returns can not be processed without this information. Thank you for your business.
Sandecell Warranty Information
All products, except for CPU, memory, refurbished products,
and non-refundable items are warranted for replacement or refund for 30 days
from the invoice date. CPU, memory, and refurbished products are warranted
only for replacement or refund for 14 days from the invoice date. 20%
restocking fee applies to all returns for refund.
Some items are non-refundable and can only be exchanged for the exact same item
in case of product defect. These products will have a “not
refundable” message on the item detail page.
Due to manufacturer policies, all packaged items with plastic clamshells,
shrink wrap, special seals, or other types of packaging that sustains damage
when opened are NON-RETURNABLE if the packaging has been OPENED
or TAMPERED. 20% restocking fee applies to all returns for
Refund for CPU is based on current market price, and 20% restocking fee will be
applied after the adjustment.
Please note that any physical damage to any product will VOID the
product's warranty. Modifying a product in a permanent way is considered
physically damaged. Sandecell.com will not honor warranty if CPU's pins are
bent as well as if casing is either cracked, chipped, burnt or have sustained
any type of physical damage. We highly recommend carefully reading the
manufacturer's instructions before installing your product.
After the 30 days (14 days for CPU and memory) return period, defective parts
may be returned to Sandecell.com for repair according to the following warranty
- AMD CPU Retail: 3 months from invoice date
- Intel CPU OEM & Retail: 3 months from
- Wireless Products: 1 year from invoice date
- Hard-drive: 1 year from invoice date
- Motherboard: 1 year from invoice date
- Memory: 1 year from invoice date
- AMD CPU OEM: 6 months from invoice date
defective parts must be received before the warranty expires. All
physically damaged products will VOID the product's warranty and will be
Please contact the manufacturer directly for repair/replacement if the product
is still covered by manufacturer's warranty after the 1 year (6 months for AMD
OEM CPU, 3 months for Intel CPU and AMD Retail CPU) warranty period.
Providing SandeCell with your contact information (phone, email, fax number,
payment information, and mailing address) authorizes SandeCell to contact you through mailings, email, fax and phone if necessary. SandeCell believes in protecting your private information.
We will not give away, sell, rent or lease your personal information to any third party.
The Way We Use Information:
We use the information you provide about yourself when placing an order only to
complete that order. We do not share this information with outside parties except
to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only
to ship the product and to confirm delivery. We do not share this information with
outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are
not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our store newsletter
as well as updates on our new products and services. Information you submit on our
website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and
to share with advertisers. For example, we may tell an advertiser that X number
of individuals visited a certain area on our website, or that Y number of men and
Z number of women filled out our registration form, but we would not disclose anything
that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided
to us online in ways unrelated to the ones described above without also providing
you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use
of information, we have put in place appropriate physical, electronic, and managerial
procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason,
we never collect or maintain information at our website from those we actually know
are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online
and maintain by accessing our orders information page. We use this procedure
to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending
us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify
your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please
send us an email at email@example.com or